

Flu
Prevention Social Marketing Campaign
SUMA/Orchard Social Marketing, Inc. developed a
social marketing campaign for the City of Austin/Travis County Health and
Human Services to provide “hard-to-reach” populations with pandemic flu
prevention information. Research and strategies included focus groups;
one-on-one interviews with community leaders and stakeholders; a benchmark
and evaluative phone survey conducted pre- and post-campaign; and a
stakeholder lunch to launch the official start of the campaign. The social
marketing campaign included creative materials, as well as a significant
outreach component extending to over 200 organizations and including
approximately 30,000 pieces of campaign materials. The
flu prevention strategy focused on respiratory hygiene and utilized a
variety of creative materials, including a triptych poster; an innovative
“bread-crumb” approach of placing hand washing reminder stickers in
bathrooms in hundreds of businesses and public buildings throughout the
targeted zip code area. Campaign successes were measured in the
post-evaluation phone survey.
Most notably, a significant increase was seen
in the ability of mothers of school-aged children to correctly determine
whether their child had a fever or not.
